• PlayStation Store refunds can be issued for pre-ordered content, as long as the request is made before the release date, or within 14 days of purchase, and the content has not started to download or stream.
• This may be a dumb question but I just pre-ordered Diablo 3 on PS4 and turned on the auto download to start a midnight on Tuesday, however I seen someone on GAF saying they have it pre-loaded the game.
• Pre-ordered game but can't download it. I pre-ordered sea of thieves on Friday and I cannot access the beta. It does not show up in'my games & apps' as other guides say it should and if I search for the beta through the store (browser or on the Xbox one) it just tells me 'coming soon' and there is no button to download it.
• The Mortal Kombat 11 beta will allow players who pre-order to access an early sample of. The beta for Mortal Kombat 11 will only be available for PlayStation 4. You to download the Mortal Kombat 11 beta until it's available in March 2019.
• For PlayStation 4 on the PlayStation 4, a GameFAQs message board topic titled 'Any way to bypass that stupid release timer on pre-ordered games?'

1. Ps4 Cannot Download Error

While we all love the ability to pre-order our favorite video games, sometimes the world gets in the way. With games like Spider-Man, Tomb Raider, and the new Assasins Creed just over the horizon, it's easy to get caught up in the excitement and spend your money before you actually have it.

This article explains PlayStation Store pre-orders. Go to your Download List/Library to download your new content or set up automatic download on your PS4 or PS3 system. How do I cancel a pre-order? If you have started to download the main part of your order you cannot cancel it.

I am going to take you through the options you have for canceling your pre-order through the PlayStation Store. It is fairly simple but the rules change depending on how and when you paid for your pre-order so there are a few different ways to tackle the problem.

A Note: Make sure you turn off your auto download settings if you are unsure about keeping your pre-orders. Things get a lot harder to cancel if you have already downloaded the main content to your console even if it hasn't activated or you haven't played it.

Pre-ordered but not paid.

Sony calls this Pay Later, and while it used to be fairly common in brick and mortar stores it happens far less with online purchases. Fortunately, if you do have one of these pre-orders canceling it is quick and easy. All you have to do is find the pre-order in your Transaction History and, providing the money hasn't come out — they normally take the money two days before the game releases — you can refund the amount back to your wallet. Here is a step by step for you to make it easy.

1. Go to the Account Management section of the PlayStation Store website
2. Choose the Transaction History tab in the Accounts window
3. Find the title you want to cancel
4. Press the cancel button at least two days before the release date

Now if you used the Pay Later method but want to cancel it after the payment is made your only choice is to contact Sony and ask them to refund it, but they aren't under any obligation to do so.

Pre-Ordered but Paid

Ok, this is a little more tricky. Because Sony makes you top up a wallet instead of taking your money directly there are more hoops to jump through to get your money back. As with most purchases, you do get a 14 day grace period to get your money back but you will only get the money refunded to your wallet.

Anytime up to the release date and at a maximum of 14 days after the release date — and as long as you haven't actually downloaded the game — you can ask for a refund from Sony and they will refund the money to you, but likely only to your wallet, not to the card you used to make the purchase. Unfortunately, there is no simple way to do this, you have to contact Sony and ask them to cancel it for you, there are no quick buttons.

Important You can only get a refund if you have not downloaded the main content. If you have downloaded extras like themes that's ok, Sony will just stop them working on your machine after the refund, but if you download the main title even on a pre-load you cannot get a refund.

Final Thoughts

This system is pretty bad. If you do decide you no longer want your pre-order you have to jump through hoops to get your money back and that's not ok, especially when you are pre-ordering a digital copy of a game. It isn't like they have printed a copy of the game because you pre-ordered it but big companies don't like to let go of money.

What are your thoughts on this? Have you had problems with pre-order cancellations or is it not a big deal for you?Let me know in the comments.

Ps4 Cannot Download Error

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